Shipping policy
On the rare occasions that this isn’t possible we will contact you with a revised shipping date.
Domestic Postage
Orders for within the UK are posted by Royal Mail Tracked service. Typical delivery times for this service are 1 to 3 working days. Free shipping for UK
International Postage
Orders for worldwide are posted by Royal Mail ‘International Tracked & Signed For’; this service needs to be signed for on delivery. Typical delivery times to Europe for this service are 3 to 5 working days, rest of the world 6 to 7 working days. We charge a flat rate of £15 per shipment.
Due to Brexit and the system of IOSS not fully integrated in many countries, causing a lot of problems for customers, we for the time being are no longer posting to Europe.
Rocks Galore Ltd reserves the right to change the postage rates without notice.
Rocks Galore Ltd is not responsible for delays or problems incurred with the delivery service.
It is the customer’s responsibility to pay all associated customs or duty fees when minerals are being shipped internationally.
International orders have the full value declared on the appropriate customs declaration forms.
Customs/Duty Fees It is the customer's responsibility to pay all associated customs or duty fees when items are being shipped internationally.